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HR1 is signed into law.

$30 billion cut from California Medi-Cal. Up to 3.4 million people at risk of losing coverage. The clock is running.

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Your intake calls are about to double overnight.

January 1, 2027: eligibility verification shifts from annual to every 6 months. Every client must re-qualify. Your phones will not stop ringing.

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But your Invisible Volunteer is ready. Right now.

20+ calls concurrently. Always informed. Always polite. Never flustered. Never out sick. Available 24 hours a day, 7 days a week, 365 days a year.

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English. Spanish. Tagalog. Mandarin. +126 more.

Your community speaks many languages. Your AI receptionist speaks all of them. Texts and emails direct-action links to clients in need — instantly.

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Your staff stays fresh for the real work.

No more phone triage. No more voicemail. No new software. No training days. Elevated experience. Maximum mission capacity.

Now experience what your callers will experience.

Use the voice widget bottom-right,
or call Jenny directly:

      323-374-3299
    

Jenny answers instantly. Ask anything. This is not a sales call.

⚠️ HR1 UPDATE: Medi-Cal eligibility changes begin October 2026. If you need help understanding your coverage, call us — we're here 24/7.

No one in LA County should face a crisis alone.

Horizon Family Services provides Medi-Cal enrollment assistance, housing navigation, family crisis support, and substance abuse resources — free of charge, in your language, 24/7.

📞 Call Us Now — We Answer Day & Night

How We Help

Every service is free. No documentation required for initial consultation. Walk-ins welcome during business hours.

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Medi-Cal Enrollment & Re-Enrollment

Navigate the enrollment process, gather required documents, and submit applications. We help with annual renewals and the new 6-month re-verification requirement under HR1.

⚡ AFFECTED BY HR1

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Housing Navigation & Emergency Shelter

Temporary housing placement, emergency shelter referrals, rapid re-housing assistance, and landlord mediation. We maintain partnerships with 40+ housing providers across LA County.

ACCEPTING REFERRALS

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Family Crisis Intervention

Immediate support for families experiencing domestic violence, child welfare concerns, or family separation. Bilingual case managers available. Safety planning and legal advocacy referrals.

24/7 CRISIS LINE

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Substance Abuse Support & Referral

Screening, assessment, and referral to residential and outpatient treatment programs. Harm reduction resources. Recovery support groups meet weekly at our East LA and South LA locations.

GROUPS ENROLLING

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Workforce Development

Job readiness workshops, resume assistance, interview coaching, and employer connections. Helps clients meet the new 80-hour monthly work requirement under HR1's Medi-Cal provisions.

⚡ HR1 WORK REQUIREMENT

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Immigration & Benefits Navigation

Help understanding how HR1 eligibility changes affect immigrant populations. Know Your Rights workshops. Connection to legal aid providers for immigration-related questions.

⚡ CHANGES OCT 2026

⚠️ HR1 — What You Need to Know

The "One Big Beautiful Bill Act" brings major changes to Medi-Cal. Here's what's coming and how we can help you prepare.

OCT 1
2026

Immigration Eligibility Changes

Certain immigrant populations will lose Medi-Cal eligibility. If you or a family member may be affected, call us now — we'll help you understand your options and find alternative coverage.

JAN 1
2027

Eligibility Verification Every 6 Months

Previously annual, now every client must re-verify eligibility twice per year. This is the biggest change — missing your re-enrollment window could mean losing coverage. We'll help you stay on track.

JAN 1
2027

80-Hour Monthly Work Requirement

Able-bodied adults must document 80 hours of work per month to maintain eligibility. Our Workforce Development program can help you meet this requirement and find employment.

OCT 1
2028

Co-Payments Begin — Up to $35/Service

New cost-sharing requirements will apply to certain services. We'll help you understand what's covered and connect you with financial assistance programs.

Am I Eligible?

Not sure if you qualify for our services? Here's a quick guide. When in doubt, just call — we'll figure it out together.

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LA County Resident

You live in any part of Los Angeles County

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Low to Moderate Income

Income at or below 138% of the Federal Poverty Level for Medi-Cal services

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In Crisis or At Risk

Experiencing housing instability, family crisis, or substance abuse — immediate help available

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Not Sure? Call Us.

We never turn anyone away without helping them find the right resource.

Frequently Asked Questions

Quick answers to common questions. You can also call us anytime — our phone line is available 24/7.

Do I need documentation to get help?

No. Your initial consultation requires no documentation. For Medi-Cal enrollment, we'll help you gather what's needed — but you can start the process with just a phone call.

What languages do you serve?

Our staff speaks English, Spanish, and Tagalog. Our phone line supports 130+ languages through real-time interpretation. Call in any language — we'll understand you.

How do the HR1 changes affect my Medi-Cal?

It depends on your specific situation. The biggest change for most people is that you'll need to re-verify your eligibility every 6 months instead of annually, starting January 2027. Call us and we'll walk you through exactly what changes apply to you.

Can I just walk in or do I need an appointment?

Walk-ins are welcome during business hours (Mon-Fri, 8 AM - 6 PM). However, scheduling an appointment ensures dedicated time with a case manager. You can schedule by calling us anytime — even after hours — and we'll get you booked.

Is everything really free?

Yes. Horizon Family Services is a 501(c)(3) nonprofit funded by grants and community donations. All services — enrollment assistance, housing navigation, crisis intervention, and workforce programs — are provided at no cost to you.

What if I need help right now, after hours?

Call our main line anytime: (323) 374-3299. Our AI-assisted phone system operates 24/7 and can answer questions, schedule appointments, pre-screen you for services, and text you direct links to intake forms — all immediately, even at 2 AM.

What is the 80-hour work requirement?

Under HR1, able-bodied adults ages 19-64 must document 80 hours per month of work, education, job training, or community service to maintain Medi-Cal eligibility. Our Workforce Development program helps you meet this requirement. Call us to get enrolled.

Get In Touch

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(323) 374-3299
Available 24/7 — AI-assisted after hours

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Main Office: East LA
4200 E. Whittier Blvd, Los Angeles, CA 90023

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South LA Office
1835 W. Martin Luther King Jr Blvd, LA 90062

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[email protected]
We respond within 24 hours

Office Hours

Monday — Friday	8:00 AM — 6:00 PM
Saturday	9:00 AM — 2:00 PM
Sunday	Closed (Phone available 24/7)

🟢 Our phone line is answered 24/7/365 — even holidays. Call anytime.

🌐 Multilingual Support

Our phone system supports 130+ languages including English, Spanish, Tagalog, Mandarin, Korean, Armenian, Vietnamese, and more.