Your Phones
Are About To
Explode.
Federal law just cut nearly $1 trillion from Medicaid. Millions of confused, scared clients are losing their coverage — and they're going to call you for help.
2027
That's the day Medi-Cal eligibility checks go from once a year to every six months. Every client you serve gets a renewal notice they don't understand. They call you. All of them. At once.
People losing health coverageunder H.R. 1 — by the government's own estimate
More eligibility checks requiredstarting January 1, 2027 — double the admin burden overnight
LAAIGUY per monthvs. $54,000/yr for a full-time receptionist who can't answer 20 calls at once
Federal Policy Becomes
Front-Desk Pressure.
When federal policy changes, your front desk feels it first — eligibility confusion, repeat questions, missed calls, voicemail pileups, and staff spending the day answering the same things over and over instead of helping people who actually need them.
When clients do not understand renewal rules, work requirements, timelines, or what changed, they call. And they do not call once.
Eligibility questions, appointment requests, document reminders, program routing, and follow-up requests stack on top of work your team is already carrying.
When staff are stuck repeating the same answers all day, they have less attention for urgent cases, complex families, and real human care.
One Calm, Informed Answer
For Every Inbound Call.
Think of it as an Invisible Volunteer that never misses a call. A trained voice system built to absorb repetitive inbound volume, support callers in English and Spanish, text or email the right information, and hand true urgency to your team — so your staff can spend their time helping people, not chasing phone calls.
No hold times. No missed calls. Every caller gets a live, human-sounding response — even at 2am on a Sunday.
Appointments land directly on your Google or Outlook calendar. Your staff touches nothing — they just show up prepared.
Fully bilingual. Trained on your organization's services, hours, and eligibility info. Always accurate. Always consistent.
Relief. Capacity.
Breathing Room.
Nonprofits do not buy features. They buy fewer interruptions, better triage, less burnout risk, and more time for people who need a real human.
Your staff stop losing chunks of the day to the same inbound questions over and over.
People get the right information sooner, which reduces avoidable back-and-forth and misdirected calls.
When the repetitive load is caught upstream, staff can meet higher-need callers with more patience and attention.
Your team is not stuck living inside constant front-desk triage all day.
Not Generic AI.
A Practical Support Layer.
Built in LA for organizations serving real communities under real pressure — not a generic AI widget adapted for nonprofits as an afterthought.
We are not asking nonprofits to adapt to a generic business receptionist. The nonprofit use-case comes first — program-specific Q&A, service hours and locations, eligibility guidance, HR1-related caller questions.
A live nonprofit use-case is already running right now. Call it, hear it, and decide for yourself — the Horizon Family Services demo is available 24/7.
No new software. No sprawling implementation project. No complex retraining process for the staff you are trying to protect. Existing calendar workflows. Fast deployment model.
Less Than The Cost Of
One Overwhelmed Hire.
Flat rate. No contracts. No surprises.
Call Samantha.
Right Now.
She's our AI receptionist. She'll answer instantly, sound completely human, and show you exactly what your callers will experience.
So your staff can spend their time helping people — not answering the same call for the hundredth time.
Prepare Before
The Burden Hits.
January 2027 is set. The organizations that get ahead of the call volume now will be the ones still standing strong when it arrives.